Help & FAQs

Please download our user manual PDF for details

We have free delivery and returns for 30 days

Click here for more information on our Delivery & Returns page

We have a lifetime warranty on all Hoozar bikes for forks and frame and 1 year on all other parts.

Please click here for more information

Contact us

If you'd like to chat, please email a member of our awesome team and they'll get back normally within 48 hours but sometimes faster.

If it can't wait, drop us a message on What's App or on our live chat in the pink speech bubble bottom right of your screen.  We reply to what's app between 10am - 3pm Monday to Thursday

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